Letter of Appreciation from Syabas Chief Operating Officer to the Chairman
Just to share with all, the TPP8A guard-house was built and handed over by developer to the RA with a very substandard electrical wiring and plumbing works and without connection to TNB and Syabas, without building plan approval from the Majlis too. (anywhere, the RA had obtained the guard-house Building Permit on 13th June 2012 through our very own effort).
For your information, since the RA took over the management / maintenance of the guard-house from the developer on 15/11/2011, we had spent over few thousands ringgit to revamp all the water piping works after over 10 incidents of pipe ruptured after the meter and over 5 incidents of pipe rupture reported to the Syabas between the main to our meter from time to time.
Some pipe ruptures were noticeable while many cases were happened beneath the drain culvert or buried under the ground. Our water charges went up as high as RM250 per month at one time due to un-noticeable water leakage.
Before we upgraded the lightning surge protection and earthing system, the sensitive boom gate card readers were always receiving complaints for been malfunctioning
Besides plumbing problem, the inferior electrical wiring works also had cost us several thousands to upgrade and to repair many damages resulting from poor earthing system and under-specification Earth Leakage Circuit Breaker (ELCB) being installed. The damages we encountered including burned off computer mother board and com-board, surge protector, boom gate controller chips, card reader malfunctions. According to our boom gate maintenance engineer , all these were caused by poor wiring, poor ELCB and high impedance or poor earth wire against the occasional lightning surge at our guard-house.
151.0 Ohms High Resistance reading before upgrading works
Engineer recommended reading below 1 Ohm.
The amount spent on repair, upgrading and maintenance of plumbing and electrical wiring works did not include over 12k on connection fees and mandatory contribution to Syabas and TNB.
Being caring, responsive and apprehensive to his client and the general public, a good governance corporate entity like Syabas did show some appreciation for saving their water from running off via the ruptured pipe incidents frequently reported by our RA. From our experience, Syabas will attend our complain within 24 hour. Thumbs up to Syabas for its overall efficiency.
Taman Putra Prima 8A Puchong 
Good job, keep it up and hope Syabas can lower down the minimum amount billing to our guard house. I think they are billing our guard house based on industrial rate rather than the residential rate. Our guard house is not business property but just a ‘pondok’ for maintaining the traffic flow and not to make any profit.
The RA had spent nearly 1k to drive 2 pieces of 5 feet eletrodes into the ground for the required impedance of 1 Ohm from 151 ohm before. Replaced a higher capacity and more lighning arrest sensitive ELCB to prevent our sophisticated electronic equipments from been damaged by lightning surge again.
It’s really uneasy to get water and electricity supply since there is no tapping point provided nearby the guard house. Whenever recall this tough path of RA have gone trough, I’m really appreciate the great effort of our RA Chairman Mr. Kong. To get electricity and water supply within 2 months period is a fantastic speed for a layman pick up from zero. We will continue give you support to run the RA and build a higher standard of taman.