SOP Guidelines

A. New Access Card Application

1. Fill in the card application form.
2. Pass to Ramli, Ramli will pass to the treasurer.
3. Treasurer will check account status.
4. If account status healthy, will arrange to pass new card to applicant.
5. If account overdue, reject application by whatsapp, together with Payment Notice.

B. Faulty Card Replacement

1. Fill in the card replacement form.
2. Pass the form and faulty card to Ramli, Ramli will pass to the treasurer.
3. Treasurer will check account status.
4. If account status healthy, will arrange to pass new card to applicant.
5. If account overdue, reject application by whatsapp, together with Payment Notice.
6. Treasurer inform Chew to deactivate old card.

C. Maintenance and Renovation

1. General Maintenance and Repair Work.
   a. Routine repair or maintenance work that does not generate loud noise (e.g., painting, plumbing, air-conditioner servicing, minor electrical work) is allowed.
   b. Permissible working hours: Monday to Sunday, 9:00 am – 6:00 pm.
2. Major Renovation Works (Noisy Works: Hacking, Drilling, etc.)
   a. Major renovation work involving hacking, drilling, or any loud noise is only allowed from Monday to Saturday, between 9:00 am – 6:00 pm.
   b. Strictly prohibited on Sunday & Public Holiday.
3. Contractor Access & Work Permit.
   a. All contractors (maintenance / renovation) must register at the guardhouse prior to entry.
4. Renovation Deposit and Penalty.
   a. For Renovation job which requires a Roll-on Roll-off (RORO) Bin or Crane/Skylift, a Renovation Form and renovation deposit is required prior the renovation job. The deposit acts as a security for the RA against potential damage caused during renovations.
   b. Upon completion of the renovation and assuming no damages, this deposit should be refunded.
   c. Residents must submit the Renovation Form to the Guardhouse at least 7 days advance and bank in the deposit RM1,000 to RA Account.
   d. The renovation deposit must be paid prior to the commencement of any renovation works. Owner must keep the receipt as evidence of deposit payment.
   Account Name: Persatuan Penduduk Jalan Putra Prima 2
   Bank Name      : Hong Leong Bank
   Account No      : 2700-0031-900
   e. Violation of any renovation rules, especially involving noisy work during prohibited times, will result in the forfeiture of the full deposit.
   f. Refund: The deposit shall be refunded once the renovation is finished (upon owner’s notification to RA) and no damages are identified, and all debris is clear.